How to Instant Message
Created by: Mary Kyner
Modified on: Thu, 3 Sep, 2020 at 9:11 AM
In Brightspace, you can instant message users to communicate. These are the instructions on how to do this.
At the top of the page, select the envelope icon in the top right of the screen
A drop-down menu will appear. Select Instant Messages
A pop-up window will appear. Next, search your inbox, friends, or classlist at the top of the pop-up window for the specified user that you would like to contact.
If a user is online within the MyFIRE platform, the user will show a green dot and the word “online” under their name.
If a user is offline within the MyFIRE platform, the user will show a gray dot and the word “offline” under the user name.
When searching by through the friends tab, select the desired user(s) to instant message by selecting the box to the left of the user’s name if the friend has been already added to your account.
Search User - The pop-up window page will change to show a search field. Enter the desired user’s name, and select the magnifying glass.
Select the desired user(s) by checking the box to the left of the user’s name
Next, select Add as Friend button under the search bar.
When searching users through the Classlist tab, select the drop-down menu to choose the specific course the designated user is enrolled in.
Select the desired user(s) to instant message by selecting the box to the left of the users’ name. Once the user is selected, select Message.
The pop-up window will refresh. Type your message in the message text box. Next, select Send.
The other user will receive the message in their Message Alerts icon at the top off their page. The icon will show an orange dot to the other user notifying that there is a new message for review.
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